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Update on Tix

Posted: Wed Nov 10, 2021 5:29 pm
by cjdore
I finally got a reply from ole VU. They claim that they do not issue refunds but will put a full credit into my account for future purchases.

Re: Update on Tix

Posted: Wed Nov 10, 2021 10:46 pm
by sterllingfan
I got the same reply as well

Re: Update on Tix

Posted: Thu Nov 11, 2021 11:43 am
by OldDude
Find it interesting that you are unhappy with the ticket process (at least I think that was the issue) so they solve the problem by offering a credit against future ticket purchase.

Re: Update on Tix

Posted: Fri Nov 12, 2021 4:58 pm
by cjdore
I actually got a call from VU tix office today and they offered a full refund on my card. He said if I kept it in my account as a credit he would not resell my seats so that if policy changes I can have my old seats back.

Re: Update on Tix

Posted: Fri Nov 12, 2021 10:57 pm
by commadore
OldDude wrote: Thu Nov 11, 2021 11:43 am Find it interesting that you are unhappy with the ticket process (at least I think that was the issue) so they solve the problem by offering a credit against future ticket purchase.
Which will probably be digital. :lol: :lol: :lol: :lol: